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Data & AI

AI solutions & applications

OMMAX delivers AI solutions and applications that strengthen customer growth, optimize revenue and pricing, and enhance operational efficiency. We combine advanced analytics and automation to boost performance and deliver measurable business impact.

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The software engineering team is meeting to review code and enhance the capabilities of the artificial intelligence.
AI solutions & applications

Turning AI into measurable business impact

Most organizations see AI’s potential but struggle to realize tangible outcomes. OMMAX bridges this gap with tailored AI solutions that deliver real revenue growth and cost efficiency. From strategy to implementation, we support companies at every maturity level: identifying and prioritizing high-impact use cases, selecting tools and vendors, and developing custom applications. Our proven AI cases cover the entire value chain, with over 500 use cases in the OMMAX use case library. With an agile, hands-on approach, we ensure AI delivers measurable results — driving higher customer satisfaction, efficiency, and profitability.

Our offering

AI solutions tailored to growth and efficiency

01

Customer service automation 

Deploy support process automation solutions, AI-powered chatbots, virtual assistants, and omnichannel support systems that enhance customer experiences and reduce costs. Our automation solutions reduce response times, improve satisfaction by enabling 24/7 customer engagement, while saving support costs.

02

Personalization & targeting 

Leverage AI for data-driven customer segmentation, hyper-targeted campaigns, and next-best-offer recommendations. Our solutions analyze behavior patterns to deliver personalized experiences, relevant offers, and content that drive engagement and conversions.

03

AI-generated content 

Automate content creation with AI that generates marketing copy, images, videos, and localized materials. Our systems produce high-quality, brand-consistent content at scale, accelerating campaign development and execution.

04

Churn prediction and prevention 

Reduce churn with AI-powered predictive analytics that identify at-risk customers and trigger targeted retention strategies. Our solutions enable proactive engagement, strengthen loyalty, and protect long-term revenue growth.

05

Dynamic pricing optimization 

Implement data-driven, dynamic pricing strategies that adapt to demand, competition, and market conditions. Our AI algorithms optimize pricing decisions automatically, maximizing revenue while maintaining competitive positioning.

06

Sales forecasting & analytics 

Enhance revenue planning with AI-powered forecasting and predictive analytics. Our solutions analyze market trends, customer behavior, and sales patterns to improve accuracy and enable strategic decision-making.

07

Workflow automation 

Deploy agentic AI systems that orchestrate end-to-end business processes and workflows. Our automation solutions handle complex task sequences, reduce manual effort, and improve operational efficiency across functions.

08

AI resource optimization 

Optimize operations with AI-driven capacity planning, workforce scheduling, and predictive maintenance. Our solutions enhance resource allocation, reduce downtime, and strengthen supply chain resilience for long-term efficiency. 

Impact

Our data & AI services in numbers

3,000+ tech, data & AI projects
100+ tech experts in-house
90+ net promoter score
50+ countries covered

At OMMAX, we don't just implement AI – we transform it into measurable business results. Whether it's automating customer service, optimizing dynamic pricing, or streamlining operations through agentic AI systems, we design solutions that directly impact your bottom line. Our approach combines deep technical expertise with business strategy to ensure every AI application delivers tangible value in customer growth, revenue optimization, and operational efficiency.

Christian Bugger, Partner Data & AI.

Christian Brugger
Partner Data & AI

Data maturity assessment

How mature is your organization's data strategy? Discover your transformation potential with our free assessment

Case study

Empowering businesses with AI applications that deliver measurable impact

A lumberjack in STIHL uniform standing in a forest and looking up.

STIHL is an internationally leading group that develops, manufactures, and distributes outdoor power equipment for professionals and discerning consumers, in addition to offering digital solutions and services. The top-selling chainsaw brand since 1971, STIHL was founded in 1926 and is headquartered in Waiblingen near Stuttgart, Germany.

OMMAX successfully supported STIHL in the development and expansion of its data analytics and AI applications, providing the company with long-term benefits across three central business functions: product portfolio management, sales, and service.

Why OMMAX 

Proven expertise in AI transformation

01

End-to-end AI expertise 

From strategy to deployment, we guide organizations through the full AI journey. Our integrated approach ensures seamless implementation and measurable results.

02

Custom AI applications 

We design tailored AI solutions that address your unique business challenges. Each application is built for scalability, relevance, and sustainable value.

03

Data and tech leadership 

With 100+ tech, data, and AI experts in-house and 3,000+ projects delivered, we combine deep technical expertise with business insight to maximize AI’s strategic impact.

04

Measurable business impact 

Every AI initiative is tied to clear outcomes. We focus on profitability, efficiency, and growth, backed by a 90+ net promoter score from clients. 

Our Data & AI partners

Turning intelligence into impact with proven partnerships

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Get in touch

Connect with our AI solutions experts today.

Daniel Soujon

Partner & CTO

Christian Brugger

Partner Data & AI

Maximilian Karmann

Vice President AI Center of Excellence

Frequently asked questions

Everything you need to know about AI solutions & applications

We tailor every AI application to your specific industry challenges and business objectives. With experience across 3,000+ tech, data & AI projects, we understand diverse market dynamics and regulatory requirements. Our solutions are built for your unique context, ensuring relevance and maximum strategic impact.

Our AI applications integrate seamlessly with existing ERP, CRM, and operational systems through secure APIs and data connections. We ensure compatibility while enhancing current workflows. This approach minimizes disruption while maximizing the value of your existing technology investments.

AI can transform customer growth, revenue optimization, and operations. We design tailored applications that reduce manual effort, improve forecasting, enhance customer engagement, and increase profitability, helping organizations achieve measurable outcomes.

Minimal internal technical expertise is needed. OMMAX manages the full lifecycle from design to deployment and training. We ensure smooth adoption while equipping your teams to manage AI solutions effectively, allowing staff to focus on strategy and decision-making.

AI adoption delivers tangible gains, including faster reporting cycles, improved forecast accuracy, higher customer retention, and increased efficiency. We track outcomes such as profitability, cost savings, and resource allocation, ensuring a clear ROI and long-term business resilience.