Operations

Operational excellence & process transformation

Eliminate inefficiencies and unlock sustainable growth through operational excellence initiatives. We redesign workflows using agile methodologies, and digital automation with AI-driven process transformation to boost productivity and organizational responsiveness.

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Operational excellence & process transformation

Sustainable efficiency gains

Sub-optimal processes drain resources, inflate costs, and reduce organizational agility while creating quality issues that impact customer satisfaction. Achieving operational excellence reverses these challenges by enhancing productivity and strengthening competitive positioning through agile organizational structures and streamlined operations. Our process transformation methodology conducts comprehensive assessments to identify waste, redundancies, and improvement opportunities. Prioritizing initiatives by EBITDA impact, we develop detailed roadmaps to ensure sustained business excellence.

Our offering

Operational excellence services that transform performance

Workflow redesign

We redesign workflows applying lean principles, Six Sigma methodologies, digital automation, RPA, and AI-driven optimizations to streamline activities, eliminate non-value-adding steps, and boost operational efficiency.

Initiative prioritization

We prioritize initiatives based on key metrics such as cost savings, cycle time reduction, quality enhancement, EBITDA impact, scalability, and strategic alignment for maximum process transformation value.

Operating model design

We conceptualize process portfolios, target operating models, and supply chains globally and Europe-wide, defining underlying enterprise architecture and AI process automations.

Agile organization transformation

We transform traditional organizational structures into agile frameworks through cross-functional team design, iterative methodologies, and adaptive governance models that accelerate decision-making, enhance collaboration, and improve market responsiveness.

Strategic roadmaps

We develop detailed roadmaps that guide process transformation initiatives from conception to implementation, ensuring systematic progression toward business excellence and sustainable operational efficiency.

Technology assessment

We conduct comprehensive technology and vendor assessments while steering program execution to ensure optimal solution selection and successful implementation across all process improvement initiatives.

Change management

We implement robust change management, capability building, and governance structures that ensure successful process transformation adoption, sustained operational excellence, and long-term business performance improvement.

Our impact

Our operations expertise in numbers

3,000+ tech, data & AI projects

90+ net promoter score

50+ countries covered

600+ international clients

Case study

Unlocking growth through operational excellence and process transformation

+37%

YoY increase in overall nursery applications

+42%

YoY online nursery visit bookings via website calendar booking feature

+174%

YoY increase in web organic visibility

+£3.3m

additional expected revenue uplift from operational enhancements

Kids Planet is one of the largest groups of daycare nurseries in the United Kingdom, dedicated to providing exceptional childcare and early education services for over 25,000 young children across their 190+ nurseries across the UK.

OMMAX partnered with Kids Planet to drive growth and efficiency through a holistic digital strategy and execution, including a website redesign, targeted marketing initiatives, and operational improvements.

”

We're extremely pleased with the strategic development and support by OMMAX throughout our collaboration. Their digital expertise and seamless execution of all initiatives have significantly enhanced our operations and digital presence.

Clare Roberts CEO, Kids Planet

Why OMMAX

Your partner for operational excellence

Comprehensive methodology

We span the full process transformation lifecycle, integrating lean principles, Six Sigma, digital automation, and AI-driven optimization.

EBITDA-focused priorities

We prioritize initiatives based on cost savings, cycle time reduction, and EBITDA impact. Our operational excellence approach ensures maximum financial returns.

End-to-end execution

We combine strategic consulting with hands-on implementation. We execute through technology assessment, change management, and program steering.

Performance monitoring

We monitor performance through KPIs and continuous improvement frameworks to ensure sustained results. Our systems deliver ongoing business excellence and competitive advantage.

”

Operational excellence is not just about cutting costs — it’s about building a foundation for sustainable growth. By transforming processes end-to-end, we help organizations unlock efficiency gains, strengthen customer satisfaction, and improve EBITDA impact.

Daniel Soujon
Partner & CTO

Get in touch

Drive growth with operational excellence & process transformation services. Talk to our experts!

Daniel Soujon

Partner & CTO

Christian Brugger

Partner Data & AI

Dr. Mihail Minev

Partner Technology Advisory & Strategy

Frequently asked questions

Everything you need to know about operational excellence & process transformation

Operational excellence is vital for unlocking sustainable efficiency gains, cost reductions, and competitive superiority that drive long-term business success. Organizations with strong operational excellence achieve higher profit margins, improved customer satisfaction, and greater market resilience. Our process transformation delivers measurable results that compound over time, creating lasting competitive advantages.

Common priority areas include manufacturing workflows, service delivery processes, and back-office operations. Our methodology reveals where process transformation will deliver greatest returns.

We establish comprehensive KPI frameworks tracking operational efficiency, cost reduction, cycle time improvement, and quality enhancement metrics. Our continuous improvement systems provide real-time visibility into process transformation progress, enabling data-driven optimization and ensuring sustained business excellence beyond initial implementation.

The optimal time is during stable business periods or growth phases when you can dedicate resources to transformation without crisis pressure. However, operational excellence becomes critical during challenging times to reduce costs and improve efficiency. Our approach adapts to your business cycle, delivering immediate wins while building long-term capabilities regardless of timing.

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