Industries

Logistics & transportation

We help logistics and transportation companies optimize performance with AI, data, and digitalization. By improving operations, enhancing customer experiences, and accelerating growth, we enable long-term competitiveness in a rapidly changing market.

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Introduction

The potential of digitalization in logistics & transportation

The logistics and transportation industry is facing rising complexity, evolving customer expectations, and pressure to deliver faster, more transparent services at lower cost. Traditional approaches are no longer sufficient to stay competitive in an environment shaped by global supply chain challenges and disruptive digital players.

AI, data, and digitalization are unlocking new opportunities – from improving operational visibility and resilience to enabling B2B e-commerce, automated workflows, and customer-centric strategies. Companies that embrace these capabilities are achieving measurable gains in efficiency, growth, and customer value.

OMMAX partners with logistics and transportation leaders to navigate this shift. We design and implement strategies that optimize core operations, turn complex logistics data into actionable insights, and deliver sustainable performance improvements across the value chain.

Our services

Challenges

The logistics industry is still trailing behind

Eco-friendly logistics solutions

The logistics industry is a major contributor to global emissions. The COP21 Agreement drives businesses to adopt eco-friendly solutions, such as transport management software.

Delayed response issues

Delays occur because customers must submit an online request for a quote, which is then followed up by email or phone – often a day or more later.

Limited logistics services

Many logistics companies still provide limited online services, and only a minority offer end-to-end digital booking capabilities.

Improved forecasting accuracy

Inaccurate forecasts can lead to revenue loss. Digitally gathered data improves freight demand forecasting by providing deeper insights into customer needs.

Disrupting urban freight

New logistics ideas driven by technology and customer demands will challenge traditional urban freight models, increasing competition for customer attention

Logistics process inefficiencies

Inefficient manual processes and outdated customer interfaces slow response times, putting traditional logistics companies at a disadvantage.

Opportunities

The digital age provides major opportunities

Adapt to customer needs

Logistics providers have vast amounts of data on customer habits and preferences, enabling them to create new business models tailored to customer needs

Optimized workflows & logistics processes

Digitizing the entire logistics process from planning to delivery and returns would improve workflows and provide users with real-time information

AI-driven decision-making

AI enhances forecasting, optimizes routes, and turns complex logistics data into actionable insights that improve efficiency and customer value.

Optimized shipping processes

Technology optimizes shipping by offering real-time updates on delays, faster reactions, and cost reductions via electronic documents

Our expertise

Your partner for the logistics & transportation industry

We partner with global logistics and transportation software providers to transform core operations through AI-driven strategy, advanced data analytics, and end-to-end digital solutions. In an industry where efficiency and customer experience define success, we help clients gain visibility and competitive advantage through holistic digital marketing, channel optimization, and customer-centric strategies.

Our services cover the full spectrum of digital transformation, including B2B e-commerce and digital platform implementation to streamline operations and accelerate revenue growth; marketing automation and sales funnel optimization to drive conversion, retention, and measurable ROI; data-driven decision-making and AI-powered operational excellence to turn complex logistics data into actionable insights; and brand strategy and market positioning to strengthen presence across local and global markets.

Event Recap

Our logistics networking event

We welcomed 80+ representatives from forward-thinking and leading logistics companies to a networking event at our Munich headquarters, co-hosted with Alpega, Customs Support, and Shippeo. During the event, we discussed pressing issues such as decarbonization, green tech, and the effect of future developments in AI and IoT on the supply chain and logistics industry. Sustainable logistics involves more than just switching to clean energy - it requires rethinking supply chain design, reducing waste, and optimizing delivery routes to minimize emissions. As the industry evolves, technology & data-driven solutions become increasingly crucial for efficiency, cost reduction, and customer experience.

Event recap

Client results