Operations (SC) - Control Tower Implementation Page Header Video
Supply chain & Operations

Control tower implementation

Establish a data-driven control tower that aligns teams, improves visibility, and enables faster, more effective decision-making across the supply chain.

Trusted by
Aiutanda_logo 1 - state=Negative.svg
amazon_logo - Version=Negative.svg
culligan_logo - Version=Negative.svg
danone_logo_1 - Version=Negative.svg
stihl_logo - state=Negative.svg
tyrolit_logo - state=Negative.svg
Transporeon_logo 1 - state=Negative.svg
Control tower implementation

Evolve from firefighting to structured, data-driven operations

Many supply chains operate in a constant state of firefighting. Teams work in silos, recurring issues remain unresolved, and decisions are made without a shared view of data or priorities. The result is misalignment between functions, slow reaction times, and declining service performance.

OMMAX addresses the need for faster, more coordinated decision-making across functions by establishing a structured, data-driven control tower. We create a central operating model that connects data, teams, and decisions to enable transparency and consistent execution, achieving coordinated supply chain management over time.

Our offering

A structured system for alignment, visibility, and execution

01

Control tower setup

We define the control tower structure, including purpose, governance, roles, and meeting cadence, to establish a clear operating model.

02

KPI framework & data foundation

We identify key supply chain KPIs and build a structured data foundation (“data cube”) to enable consistent, fact-based decision-making.

03

Cross-functional alignment

We bring together stakeholders across functions to create a shared understanding of performance, priorities, and root causes.

04

Structured decision-making cadence

We establish recurring control tower sessions with clear agendas, escalation logic, and decision frameworks.

05

Root-cause identification & action tracking

We enable teams to move beyond symptoms, identify root causes, and track actions with clear ownership and accountability.

06

Handover & scaling

We transfer full ownership to your teams, providing playbooks, training, and governance models to sustain and scale the control tower.

Our impact

Our operations expertise in numbers

3,000+
digital value creation projects
90+
net promoter score
50+
countries covered
600+
international clients
Our approach

Build, run, and embed a control tower in weeks

The OMMAX Control Tower Implementation follows a structured, phased approach designed to deliver impact quickly while building long-term capability.

We start by aligning on objectives, scope, and participants. This includes defining the control tower charter, governance structure, and meeting cadence. At the same time, we conduct a light data scan to establish an initial KPI set and build a first version of the data foundation. Next, we activate the control tower through regular, facilitated sessions, which follow a structured format, combining KPI reviews, root-cause analysis, and action tracking. We work closely with your teams to refine the data, improve visibility, and establish consistent ways of working.

As the control tower matures, we focus on building internal ownership. We train client moderators, codify processes, and define governance structures to ensure long-term sustainability. Our approach guarantees a fully embedded operating model that enables faster decisions, better alignment, and continuous performance improvement.

Why OMMAX

Turning data and dialogue into operational impact

01

Connecting data and people

We combine data-driven insights with structured cross-functional collaboration to ensure alignment and shared decision-making.

02

From insights to action

We translate performance data into concrete actions, ensuring that issues are addressed and improvements are realized.

03

Built for sustainability

We focus on capability building, enabling your teams to fully own and operate the control tower independently.

04

Fast implementation

Our approach delivers a fully functional control tower within weeks, creating immediate impact on alignment and performance.

Get in touch

Talk to our supply chain & operations experts

Christian Riede

Partner Tech Strategy & AI Transformation

Daniel Soujon

Partner & CTO

Maximilian Brenner

Director Tech Strategy

Frequently asked questions

Everything you need to know about supply chain control tower implementation

A control tower is a centralized, data-driven operating model that provides real-time visibility and enables coordinated decision-making across the supply chain.

A functional control tower can typically be established within 8–12 weeks, depending on scope and data availability.

Yes, the control tower is designed as a long-term operating model that becomes part of the organization’s regular decision-making process.

It addresses siloed decision-making, lack of transparency, recurring operational issues, and slow response times.

Key supply chain KPIs such as service levels, inventory, forecasts, and operational performance data are used to build the data foundation.

Cross-functional stakeholders from supply chain, operations, procurement, planning, and related functions.